Refund policy
Returns & Refunds
We want you to love your RAH/CEL products. Returns may be requested within 14 days of delivery or purchase.
To be eligible for a return, products must be unused, unopened, and in their original condition and packaging. For hygiene and safety reasons, opened or used personal-care products cannot be returned.
If your order arrives damaged, defective, or incorrect, please contact us at hello@rahcel.co as soon as possible so we can make it right.
To request a return, contact us at hello@rahcel.co with your order number and reason for the return. Please do not send products back without contacting us first.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.
Once an approved return is received and inspected, refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
RAH/CEL, LLC
Port Orange, Florida
hello@rahcel.co